# 获取客户/机器人的接待客服账号
请求方式:POST
请求地址:https://$basehost/gateway/eaopen/GetCustomerServiceListForAccount
body参数:
{
"open_robot_id": "accdjNhGg3YN1Wo9aT3Glwf",
"open_account_id": "acclHd06cGfPhZSlkm5Zupw"
}
| 字段 | 类型 | 必填 | 说明 |
|---|---|---|---|
| open_robot_id | string | 是 | 机器人id |
| open_account_id | string | 否 | 客户企微id |
限频说明:
1. 每个主体每10秒只能调用一次该接口;
返回值:
{
"data": {
"user_list": [
{
"customer_service_account": "test1",
"customer_service_open_id": "accxdfd8djdfg7s",
"customer_service_name": "张三"
},
{
"customer_service_account": "test2",
"customer_service_open_id": "accxdfd8djdfgxdg",
"customer_service_name": "李四"
}
]
},
"errcode": 0,
"errmsg": "",
"hint": "xxxx"
}
返回说明
| 字段 | 类型 | 说明 |
|---|---|---|
| errcode | int | 状态码,0为正常,非0代表错误 |
| errmsg | string | 错误信息 |
| data.user_name_list | list | [废弃]接待的客服名列表(有资产的情况下可能有多个客服可以接待) |
| data.user_list | list | 接待的客服列表(有资产的情况下可能有多个客服可以接待) |
| data.user_list.customer_service_account | list | 客服登录账号 |
| data.user_list.customer_service_open_id | list | 客服id |
| data.user_list.customer_service_name | list | 客服名称 |
| hint | string | 请求日志ID |
完整请求示例:
curl --location --request POST 'http://$basehost/gateway//eaopen/GetCustomerServiceListForAccount' \
--header 'Token: token' \
--header 'Content-Type: application/json' \
--data-raw '{
"open_robot_id": "accdjNhGg3YN1Wo9aT3Glwf",
"open_account_id": "acclHd06cGfPhZSlkm5Zupw"
}'